Shipping & Deliveries
Experience the voyage of chocolate bonbons from our store to your doorstep.
Delve into the smooth shipping process at aL chocoLat Boutique, and witness how we meticulously and attentively handle your orders. Ensuring your satisfaction is our utmost priority in the realm of boutique shipping.
Order Received
Once your order is placed online we will be notified.
Prepare Order
Depending on the season, different chocolates are prepared or customized based on the occasion.
We Check
The availability of the product and then determine the best shipping speed for the destination.
Packaging
We ship our chocolates with insulated thermal envelopes and cold packs in a box so they arrive in great condition.
During the warmest months of the year, we recommend selecting overnight or priority shipping at checkout.
Ready To Ship
We ship only on Mondays, Tuesdays, and Wednesdays, because weekend deliveries can get delayed, and we don't want our product to lose freshness and form on their way to you.
Local Deliveries are made Monday through Friday.
Delivery
It will take one to three days for your order to arrive.
Enjoy the experience.
In case the product is damage, please take photos upon receiving and send it to us with an explanation letter for your refund.
We put our love and care into each order. It's how we say "Thank you for your support".
Disclaimer
We are not responsible for the following:
- Errors on the part of the shipping company.
- Damage to the shipment, including melting, once the delivery company takes possession of the packages.
- Incorrect or undeliverable addresses and/or recipients.
- Deliveries made to unoccupied addresses and are left outside at the discretion of the delivery driver.
- Delays caused by weather, mechanical failure, or other acts beyond our control.
- Re-shipping costs due to any of the above-mentioned instances.